About Quest 4 Pest

Welcome to Quest 4 Pest where we are all about good old fashioned customer service.

As a family owned and operated business we are dedicated to ensuring our products and services are second to none. Quest 4 Pest is owned and operated by Colin and Jeni Craig. We have been married since 1988 and have two young sons as well as our four-legged companions. We have both been self employed and in the building and construction industry for over 20 years. It’s safe to say we understand and value the importance of good maintenance and trustworthy expertise. It also appears to be a unique offering for the opportunity to have a female technician onsite and may offer some customers added peace of mind when booking.

We aim to be prompt for all bookings and appointments and if we are held up for whatever reason we will contact you and let you know as soon as possible. Our industry knowledge is extensive and we are constantly attending training courses to ensure it remains current. All licenses and insurances are also current and available upon request.

Our Team

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Accredited Greenzone Installer licence number GZ0000402 Trelona ATBS Advanced Termite Bait System Certified Installer Termidor HE Accredited Applicator

Colin Craig

Co-Owner & Technician
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Accredited Greenzone Installer licence number GZ0000403 Trelona ATBS Advanced Termite Bait System Certified Installer Termidor HE Accredited Applicator

Jeni Craig

Co-Owner & Technician
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No team would be complete without a hardworking assistant. Corey usually assists over school holidays and is a valuable member of the Quest 4 pest team.

Corey Craig

Technicians Assistant

Service Highlights

We tailor our pest services to meet your specific needs. Our aim is to identify problems and then work towards management and resolution. Our products are all high quality and designed to last. Our technicians are all fully licensed with the Queensland Health Department, QBCC and Northern NSW EPA (Environmental Protection Authority NSW) approvals.

Request a quote or booking by using the button below or call us for more information. We look forward to meeting you soon.

Our Products

Termidor HE (High Efficiency)

Termidor HE uses Advanced Polymer Technology, it allows the active ingredient to spread further in the soil. Meaning the need for less digging and half the drill holes compared to other chemicals on the market. Non-repellent and undetectable to termites, it is carried back to the nest by foraging termites who share it throughout the colony to create the powerful Termidor Transfer Effect.

Termidor

Termidor has delivered unparalleled termite control since it was first introduced onto the Australian market. BASF has recently announced the keenly awaited label extension for Termidor to control nuisance ants.

  Trelona ATBS (advance termite bait system) BASF’s Advance® Termite Bait System (ATBS) with Trelona® Termite Bait sets a new benchmark in termite baiting. This powerful combination is robust enough to last in Australian conditions. Powered by an active ingredient, ‘Novaluron’, Trelona requires much less bait for complete colony elimination compared to other termite baits.

Seclira WSG

Seclira WSG (water soluble granule) is our go to non-repellent chemical for internal use. It provides superior knockdown and BASF Genuine Transfer Effect technology. Odourless and non-staining. Great for cockroaches, ants, mosquitos and other crawling insects.
We also use the full range. Seclira Fly Bait and Seclira Pressurised Insecticide.

Termatrac

We use Termatrac T3i – The best available non-intrusive termite inspection device. Comprising of a Termite Detection Radar, Remote Thermal Sensor and Moisture Sensor, coupled with Data Storage and Reporting, the Termatrac T3i is the most advanced device in the world developed purely to detect, confirm and track the presence of termites.

Selontra Soft Bait

Distance Plus Ant Bait

For the control of invasive and nuisance ants in domestic, commercial, environmental or agricultural situations. Enquire online now!We also use the full range. Seclira Fly Bait and Seclira Pressurised Insecticide.

Advion FireAnt Bait

Advion fire ant bait is an effective, fast-acting bait that ensures total colony control within 24-72 hours.

Payment

Please note that payment is required on the day of treatment. Payment methods include:

Cash
EFTPOS (Visa and Mastercard)
Direct Deposit

Client accounts are available for commercial clients subject to approval.

Excellent
Based on 174 reviews
I was referred by my Boss about how helpful Colin was and the company and when I was having a rodent problem Colin sat on the phone with me for a decent amount of time making a plan to get rid of them. There was no pressure to use the services and a genuine display of wanting to help. I did of course use there services and Colin was as an added bonus just so kind and friendly🙏
These guys have done pest control (many times now) at our home since we moved in. They are always on time, professional and friendly. And have payment options to suit too.
Prompt, efficient and informative as always. Highly recommend Colin from Quest 4 Pest.
Colin is doing an excellent job treating my termite issues.
Cannot rate Colin and the service he provided highly enough. He spent almost two hours with me explaining my options and rather than 'doing the hard sell' to engage his business beyond the termite inspection, he offered various do-it-yourself options as well as options his business could provide. It really felt like he was an honest down-to-earth chap with a genuine feel about him.
Jeni made the booking process so easy — excellent communication before and after the treatment. On the day, Colin did a fantastic job! He was extremely knowledgeable and carried out such a thorough treatment. We’ll definitely be using Quest 4 Pest again. Thanks, Colin and Jeni!
Great service. Lovely people
Amazing customer service, a real pleasure to deal with. I would use them again without a doubt. Super friendly, communicative, and highly knowledgeable. Love your service!
Great service as always 😁
Fantastic customer service from a very friendly family owned business. From booking the pest inspection though to the final procedure was very easy with communication being exceptional. Colin is a great communicator and has vast knowledge and enormous experince in pest erradication. He is very thorough throughout the inspection and issues a very comprehensive and meticulous report including important recommendations to consider. The pest treatment is always sucessful and seems to last for months especially internally. Quest 4 Pest is a very professional company and the Gold Coast is very fortunate to have a business that embraces customer service so highly. Well done Quest 4 Pest Team, highly recommended.
Colin and the team are great to work with. Great communication, easy to book, on time AND the poison for bugs is quick! Highly recommended!
Great service, friendly efficient staff, great to deal with
Colin was great, this was the most thorough pest treatment we have had. Thank you. Bonus communication was great and Colin arrived at the time stated.
Excellent service, very professional and thorough
Colin is super friendly and definitely knows his pests. Provides great service and uses long lasting chemicals
I’ve been using question 4 pest (Colin) for 3 years now. Excellent service and advice. Colin is knowledgeable, prompt and just a great operator.
Always prompt always friendly very professional very good prices
Fantastic family run business. Service is great and well priced. We’ve been using Quest4Pest for many years and never had any issues!
A very thorough and detailed treatment accompanied by friendly service and helpful advice.
Turned up on time, very professional, knowledgeable and would definitely recommend to anyone needing pest control.
Cannot rate Jeni and Colin highly enough, prompt and reliable. Phenomenal service. Been using and recommending them for years.
i use Colin and Jeni's service every year at my home, office and investment property - they have always gone over and above with their service - cant recommend them highly enough
Prompt efficient & friendly
Highly recommend
I will come back here again and again !. I was referred on by friends and these guys are absolutely invaluable, trustworthy, transparent and so knowledgeable. Colin and his wife run a business to be proud of and I would absolutely recommend them hands down ! They take the time to explain everything and provide a variety of options depending on your needs. I know who I will be going too when Its time to sell and buy again ☺️... AWESOME!!!!!
Fantastic service and communication! Quest for Pest were professional and friendly. It's been several months and the pests they came to deal with have not reappeared despite the weather. This company will be getting all my pest related business in future.
Collin was so friendly, showed up on time and did a very thorough job. Beat Pest company I have ever encountered, will definitely use them again. Thanks for the great service
Had a termite inspection and pest spray done. Colin came out and was professional and thorough compared to other companies I’ve used. He was really informative as well, explaining what he was doing. Even Jeni I who called me beforehand, explained what I needed to do to prepare for Colin to come. Will definitely use again. Thanks.
Very quick polite and efficient. Second time using this service. For a old Queenslander home. The bug and pest spray has made a huge difference. Our two cats are not affected by the spray. Very happy with the service. Will continue to use them.
Colin very professional and friendly. He works with minimal disruption to household and gets the job done. Wouldn't go anywhere else
Excellent service for indoor and outdoor pest control! Jenny made booking super easy, and Colin was friendly and did a great job with the spraying. Fair pricing and professional throughout. Would definitely recommend Quest 4 Pest!
What a pleasure to do business with. Highly recommend quest 4 pest for all your inspections and pest control treatment needs.

Thank you to Colin and Jeni for always being Professional, competitive pricing, thorough and informative for my pest inspections and control needs.
Efficient service and excellent communication from the team! 100% recommend
Colin and Jeni did our annual pest spray and I can't be happier. They took the time to show and tell me what they were doing and why, and explained the different types of chemicals. Colin even gave me some knowledge around termite inspections which I wasn't aware of!

Very thorough and impressive. Told me exactly how long to stay inside or outside for while they were doing it and even cuddled my little dog, Scruff. What more could we ask for?

Highly recommended.
Quest4Pest Were amazing ! I was given their contact details via another happy customer of theirs and can see why! Fast - prompt and thorough - a lot is time spent explaining in detail the recommendations of the pest issue we had and it was as rectified for us ! Great communication and an even better price ! Thankyou so much will continue using your service for years to come 🙂
Such a fantastic team. Quick contact and quick service. Highly recommend.
Great service, great price communication always on point
Very fast response to my phone call, Jenni answered my call promptly and immediately allocated an inspection time. Colin arrived on schedule the next day with forward notice he was on his way and got to work straight away inspecting the house, garage, retaining wall and decks. He thoroughly checked for active termites both under the house (small crawl space) and up in the roof space including the separate enclosed garage. Problem areas identified and treatments suggested. Great with our dog too! Would recommend to anyone seeking a pest control inspection and treatment, reasonably priced, invoiced and receipted same day.
Great service, value for money , great communication and comprehensive report
Very professional , explained every thing that was happening during the treatment. I was also impressed with the booking process and the reminders as well as the written information emailed after the booking confirmation to prepare for the treatment on the day.
We’ve been using Question 4 Pest for years. They always do a great job. Easy booking, good price and reliable.
I would highly recommend the Quest 4 Pest team, Colin attended and completed a job for me on behalf of my client. He was professional, thorough, and was fantastic to talk with.

5/5
Colin did a great job with our pest control, he was earlier than expected and was finished in about 30 minutes. He explained what would happen and we were able to leave the apartment and have coffee whilst he worked. He then called to tell us he was finished and he let himself out. Very friendly service.
Absolutely fantastic service, professional and reliable. Great communication and caring. Highly recommend them, will definitely be using them again.
Thank you Colin and Jenny for always doing such an amazing job looking after our complex at Imperial Parade Labrador….
Your company has always kept our property termite and pest free….
Colin and Jenny are both so professional and knowledgeable in what they do.
We wouldn’t use any one else and highly recommend Quest for pest for all your termite and pest needs…
Great local business. Nothing was a drama even after I had to reschedule. Professional job that works.
Quest 4 pest are the best company I’ve ever used. They are thorough, highly knowledgeable and their service is incredible. Nothing is too much trouble for Colin, Jeni and the team, they’re amazing. Highly recommend
Always do a great job.
Always do a fantastic job of ridding our yard of very mean wasps!
They always respond quickly to a request and job is done in a day or two.
Colin is so helpful, will take the time to explain everything, not simply going through the motions.
Prices are reasonable and we always get service with a smile.
Highly recommend !