About Quest 4 Pest

Welcome to Quest 4 Pest where we are all about good old fashioned customer service.

As a family owned and operated business we are dedicated to ensuring our products and services are second to none. Quest 4 Pest is owned and operated by Colin and Jeni Craig. We have been married since 1988 and have two young sons as well as our four-legged companions. We have both been self employed and in the building and construction industry for over 20 years. It’s safe to say we understand and value the importance of good maintenance and trustworthy expertise. It also appears to be a unique offering for the opportunity to have a female technician onsite and may offer some customers added peace of mind when booking.

We aim to be prompt for all bookings and appointments and if we are held up for whatever reason we will contact you and let you know as soon as possible. Our industry knowledge is extensive and we are constantly attending training courses to ensure it remains current. All licenses and insurances are also current and available upon request.

Our Team

quest4pest14

Accredited Greenzone Installer licence number GZ0000402 Trelona ATBS Advanced Termite Bait System Certified Installer Termidor HE Accredited Applicator

Colin Craig

Co-Owner & Technician
quest4pest18 (1)

Accredited Greenzone Installer licence number GZ0000403 Trelona ATBS Advanced Termite Bait System Certified Installer Termidor HE Accredited Applicator

Jeni Craig

Co-Owner & Technician
quest4pest16

No team would be complete without a hardworking assistant. Corey usually assists over school holidays and is a valuable member of the Quest 4 pest team.

Corey Craig

Technicians Assistant

Service Highlights

We tailor our pest services to meet your specific needs. Our aim is to identify problems and then work towards management and resolution. Our products are all high quality and designed to last. Our technicians are all fully licensed with the Queensland Health Department, QBCC and Northern NSW EPA (Environmental Protection Authority NSW) approvals.

Request a quote or booking by using the button below or call us for more information. We look forward to meeting you soon.

Our Products

Termidor HE (High Efficiency)

Termidor HE uses Advanced Polymer Technology, it allows the active ingredient to spread further in the soil. Meaning the need for less digging and half the drill holes compared to other chemicals on the market. Non-repellent and undetectable to termites, it is carried back to the nest by foraging termites who share it throughout the colony to create the powerful Termidor Transfer Effect.

Termidor

Termidor has delivered unparalleled termite control since it was first introduced onto the Australian market. BASF has recently announced the keenly awaited label extension for Termidor to control nuisance ants.

  Trelona ATBS (advance termite bait system) BASF’s Advance® Termite Bait System (ATBS) with Trelona® Termite Bait sets a new benchmark in termite baiting. This powerful combination is robust enough to last in Australian conditions. Powered by an active ingredient, ‘Novaluron’, Trelona requires much less bait for complete colony elimination compared to other termite baits.

Seclira WSG

Seclira WSG (water soluble granule) is our go to non-repellent chemical for internal use. It provides superior knockdown and BASF Genuine Transfer Effect technology. Odourless and non-staining. Great for cockroaches, ants, mosquitos and other crawling insects.
We also use the full range. Seclira Fly Bait and Seclira Pressurised Insecticide.

Termatrac

We use Termatrac T3i – The best available non-intrusive termite inspection device. Comprising of a Termite Detection Radar, Remote Thermal Sensor and Moisture Sensor, coupled with Data Storage and Reporting, the Termatrac T3i is the most advanced device in the world developed purely to detect, confirm and track the presence of termites.

Selontra Soft Bait

Distance Plus Ant Bait

For the control of invasive and nuisance ants in domestic, commercial, environmental or agricultural situations. Enquire online now!We also use the full range. Seclira Fly Bait and Seclira Pressurised Insecticide.

Advion FireAnt Bait

Advion fire ant bait is an effective, fast-acting bait that ensures total colony control within 24-72 hours.

Payment

Please note that payment is required on the day of treatment. Payment methods include:

Cash
EFTPOS (Visa and Mastercard)
Direct Deposit

Client accounts are available for commercial clients subject to approval.

Excellent
5.0
Based on 191 reviews
Sharon Stuart
2 days ago
Love the Scottish accent and super fair pricing and excellent advice.
Helen Clancy
6 days ago
We had Colin out on Tuesday to treat our house and couldn’t be happier with the service. He was punctual, professional and took the time to explain everything clearly. The treatment was thorough and we felt really comfortable having him in our home. Highly recommend.
Kim Schorr
1 week ago
Excellent, friendly and knowledgeable service. Highly recommend.
Zana Keen
2 weeks ago
Everything went perfectly. Great communication, very pleasant to talk to, and extremely knowledgeable. Answered every question I had and made the whole process easy and stress-free. Highly recommend!
Very Happy with the service highly recommend
John Burnett
4 weeks ago
Friendly, knowledgeable and informative. Good products and result!
kathy morin
1 month ago
Great friendly and reliable service. Will use them again for sure.
Little Kings
1 month ago
Amazing service. Colin was extremely thorough and went above and beyond the average pest treatment.
Amber Wright
1 month ago
I found dealing with this company very easy. They were friendly and professional and would highly recommend. I know I’ll be using them again.
Jody Lane
1 month ago
Colin from Quest4Pest completed our Termite and Pest Inspection along with the annual pest spray today, and the service was outstanding. He arrived early, presented professionally, and was friendly and easy to deal with. Communication throughout the process was excellent, everything was clearly explained and handled efficiently. Overall, a 5/5 experience. Highly recommend Quest4Pest Colin and the team for anyone needing pest or termite services.
Harry D
1 month ago
Was great dealing with Colin and they catered for us on Christmas Eve, will use again. 🙂
Leonie Bourke
1 month ago
Friendly experience and what I thought was a good price for the service. All I'm seeing are dead ants and cockroaches so it's working.
All round good people to deal with an effective sollution
Judy Sims
2 months ago
Such quick, frindly service. Highly recommend
C B
2 months ago
Couldn’t recommend more! The team at Quest 4 Pest came highly recommended and I now know why. They managed to help me super quickly, they were super informative and thorough and took the time to help educate me about my pest problem. The same day they visited I started seeing results and it’s only kept improving from then on. I wish I didn’t waste time and money on alternative pest treatments from Woolworths and Bunnings and just gave these guys a call earlier- I would of saved not only time and money, but anxiety too 😣 Thanks guys for doing an incredible job!
Kirsten Frost
2 months ago
Customer services was next level! Quick, polite, exceptionally helpful.
So glad I found them!
Amazing service for the Ormeau hills area.
Marius Botha
2 months ago
Friendly and efficient. Thank you Colin and Jeni
Emma Newman
2 months ago
Amazing service, great contact with customers.
Gary Owen
2 months ago
Jim Cameron
2 months ago
Colin was excellent, explained everything and gave great suggestions for the future.
Amanda Olsen
3 months ago
I was referred by my Boss about how helpful Colin was and the company and when I was having a rodent problem Colin sat on the phone with me for a decent amount of time making a plan to get rid of them. There was no pressure to use the services and a genuine display of wanting to help. I did of course use there services and Colin was as an added bonus just so kind and friendly🙏
Jacqui Maynes
3 months ago
These guys have done pest control (many times now) at our home since we moved in. They are always on time, professional and friendly. And have payment options to suit too.
Donna Martin
3 months ago
Prompt, efficient and informative as always. Highly recommend Colin from Quest 4 Pest.
Cannot rate Colin and the service he provided highly enough. He spent almost two hours with me explaining my options and rather than 'doing the hard sell' to engage his business beyond the termite inspection, he offered various do-it-yourself options as well as options his business could provide. It really felt like he was an honest down-to-earth chap with a genuine feel about him.
Koren Hosnell
3 months ago
Jeni made the booking process so easy — excellent communication before and after the treatment. On the day, Colin did a fantastic job! He was extremely knowledgeable and carried out such a thorough treatment. We’ll definitely be using Quest 4 Pest again. Thanks, Colin and Jeni!
Jane Weekes
3 months ago
Great service. Lovely people
Mark Skinner
3 months ago
Amazing customer service, a real pleasure to deal with. I would use them again without a doubt. Super friendly, communicative, and highly knowledgeable. Love your service!
Chuen Li May
3 months ago
Fiona Sandford
3 months ago
Great service as always 😁
Owen Cotton
3 months ago
Fantastic customer service from a very friendly family owned business. From booking the pest inspection though to the final procedure was very easy with communication being exceptional. Colin is a great communicator and has vast knowledge and enormous experince in pest erradication. He is very thorough throughout the inspection and issues a very comprehensive and meticulous report including important recommendations to consider. The pest treatment is always sucessful and seems to last for months especially internally. Quest 4 Pest is a very professional company and the Gold Coast is very fortunate to have a business that embraces customer service so highly. Well done Quest 4 Pest Team, highly recommended.
Katie Martin
4 months ago
Colin and the team are great to work with. Great communication, easy to book, on time AND the poison for bugs is quick! Highly recommended!
Matt Fleming
4 months ago
Great service, friendly efficient staff, great to deal with
Margaret George
4 months ago
Colin was great, this was the most thorough pest treatment we have had. Thank you. Bonus communication was great and Colin arrived at the time stated.
L B
4 months ago
Excellent service, very professional and thorough
Shannon Carr
5 months ago
Colin is super friendly and definitely knows his pests. Provides great service and uses long lasting chemicals
I’ve been using question 4 pest (Colin) for 3 years now. Excellent service and advice. Colin is knowledgeable, prompt and just a great operator.
Roz Morrice
5 months ago
Always prompt always friendly very professional very good prices
Jeff Chapman
5 months ago
Fantastic family run business. Service is great and well priced. We’ve been using Quest4Pest for many years and never had any issues!
Caroline Scouller
6 months ago
Turned up on time, very professional, knowledgeable and would definitely recommend to anyone needing pest control.
Nick T
6 months ago
Cannot rate Jeni and Colin highly enough, prompt and reliable. Phenomenal service. Been using and recommending them for years.
Angelique Sheedy
6 months ago
i use Colin and Jeni's service every year at my home, office and investment property - they have always gone over and above with their service - cant recommend them highly enough
Sue Hughes
6 months ago
Prompt efficient & friendly
Highly recommend
Lorretta Blewitt
6 months ago
I will come back here again and again !. I was referred on by friends and these guys are absolutely invaluable, trustworthy, transparent and so knowledgeable. Colin and his wife run a business to be proud of and I would absolutely recommend them hands down ! They take the time to explain everything and provide a variety of options depending on your needs. I know who I will be going too when Its time to sell and buy again ☺️... AWESOME!!!!!
Tehillah Thach
6 months ago
Fantastic service and communication! Quest for Pest were professional and friendly. It's been several months and the pests they came to deal with have not reappeared despite the weather. This company will be getting all my pest related business in future.
Jannine Airey
7 months ago
Collin was so friendly, showed up on time and did a very thorough job. Beat Pest company I have ever encountered, will definitely use them again. Thanks for the great service
Krystal B
7 months ago
Had a termite inspection and pest spray done. Colin came out and was professional and thorough compared to other companies I’ve used. He was really informative as well, explaining what he was doing. Even Jeni I who called me beforehand, explained what I needed to do to prepare for Colin to come. Will definitely use again. Thanks.
Margaret Te Awa
7 months ago
Very quick polite and efficient. Second time using this service. For a old Queenslander home. The bug and pest spray has made a huge difference. Our two cats are not affected by the spray. Very happy with the service. Will continue to use them.
Lindy Thornton
7 months ago
Colin very professional and friendly. He works with minimal disruption to household and gets the job done. Wouldn't go anywhere else
Ian Lioubachevskii
7 months ago
Excellent service for indoor and outdoor pest control! Jenny made booking super easy, and Colin was friendly and did a great job with the spraying. Fair pricing and professional throughout. Would definitely recommend Quest 4 Pest!
Rozanna Spring
8 months ago
What a pleasure to do business with. Highly recommend quest 4 pest for all your inspections and pest control treatment needs.

Thank you to Colin and Jeni for always being Professional, competitive pricing, thorough and informative for my pest inspections and control needs.